How to track and practise your selling skills in Proshort (My skills)
Use My skills to see your scores on seven core selling skills, compare with the best on your team, run role-plays Aria picks, and learn from teammates' best snippets.
Watch on YouTube →Aria scores seven core selling skills from your real calls. This walkthrough of My skills, under Enablement, shows where you stand and how to practise the moments that need work.
What the video covers
Overall score, strongest skill, the one that needs focus, and how many activities Aria reviewed.
Skills overview against the best in your org, and Trends to see each skill over time.
Role-plays to run: Aria picks built from your weakest moments, plus ones your manager assigned.
A coaching summary for each skill, recent scored moments, and teammates' best snippets to learn from.
Chapters
0:00 Intro
0:03 Open My skills
0:18 Your skill scores
0:32 Skills overview and Trends
0:46 Roleplays to run
1:00 Coaching for each skill
1:11 Recent performance and best snippets
1:25 Keep improving with Aria
Transcript
Hi, I'm Aria, your AI coach in Proshort. In this video I'll show you how to track your selling skills, see where you stand against the best on your team, and practice the exact moments that need work. Let's open My skills, under Enablement.
This is your skills dashboard. I score seven core selling skills from your real calls. At the top you'll see your overall score, your strongest skill, the one that needs focus, and how many activities I reviewed.
The skills overview plots your scores against the best in your org, so the gaps are obvious at a glance. Switch to Trends to see how each skill is moving over time, and tap a chip to focus on one skill.
On the right are roleplays to run. Aria picks are practice scenarios I built from your weakest moments on real calls. Assigned are the ones your manager added. Hit Start whenever you have ten minutes.
Scroll down and tap any skill to open my coaching summary for it, with specific advice pulled from your own conversations. Start role-play launches a practice session on that skill right away.
Below that, Recent performance shows the scored moments from your recent calls. And Best snippets to learn from are top-rated examples from your teammates. Open one to watch it, read the summary, and add it to your library.
That's My skills. Check it once a week, run one roleplay, and watch your scores climb. See you on your next call.
