Catch expansion and churn triggers as they happen
Proshort monitors expansion and churn triggers across your merchant and platform conversations — so account teams act on signals, not renewal-date panic.
Fast-moving accounts, faster-moving risk
- Merchants scale, pivot, and churn on timelines that outpace quarterly check-ins.
- Expansion openings appear in passing comments and vanish unrecorded.
- Account teams find out about risk when the cancellation email arrives.
Account signals at e-commerce speed
Churn triggers
Sentiment and engagement shifts across a segment flagged the moment they appear.
Expansion signals
Growth hints in conversations captured and routed to the account owner.
Segment-level patterns
Feature gaps and objections repeating across merchant segments, made visible.
Follow-through automation
Every commitment to a merchant becomes a tracked task — trust compounds.
Full account memory
Every call with every merchant contact, structured and searchable.
From setup to outcomes
Conversations analyzed
Sales and account calls feed one signal engine.
Triggers routed
Churn risk and expansion openings alert the right owner immediately.
Teams act early
Saves happen before renewal panic; expansions happen while interest is hot.
What changes for your team
Revenue retained
Risk surfaces while there's still time to act on it.
Expansion captured
Passing buying signals stop slipping through.
Accounts at scale
Every account watched, even the ones without a weekly call.
Put your accounts on watch
Bring two account calls to a 30-minute demo and see the churn and expansion signals inside them.
