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Skills and AI role-play

Coaching from real calls,
not a ranking.

Aria scores every rep across skills like MEDDICC, negotiation and stakeholder mapping from their real calls, then builds a plan of action with role-play drills. Reps practice the hard moments before they cost a deal.

✓ Skill scores from real calls

✓ Role-play against an AI buyer

Skills / Priya S.

PS

Priya S.

Account Executive · 271 calls analyzed

AE

CS

BDR

Overall

79

Top 14% of the team

Top skill

Value and ROI

87, team benchmark

Needs focus

ICP qualification

67, gap of 23

Skills from real calls

You

Best performers

Stakeholder mapping

84

88

ICP qualification

67

90

Focus

MEDDICC

76

84

Objection handling

84

89

Value and ROI framing

87

91

Negotiation

58

82

Role-play drill

ICP qualification · about 12 min

04:12

AI

Morgan, CFO

AI buyer · pushes back like your real buyers

We have budget for one new tool this year, and this is not it.

Understood. Who decides which tool gets that budget?

That would be our COO, honestly.

Aria feedback

✓

Found the real decision owner

–

Next: tie it to the cost of the current gap

Built from 3 won calls

End and score

Trusted by revenue teams at 100+ companies worldwide.

The problem

Coaching runs on
anecdotes and spot checks.

Reps get coached on the one call someone happened to watch, and the rest of their calls go unheard.

?

Coaching depends on which call got watched

Managers cannot sit in every call, so feedback comes from the one call someone happened to hear.

!

A score with no next step

A scorecard says discovery was weak. It does not say what to practice, or show what good sounds like on your own deals.

↻

Practice happens on real buyers

With nowhere safe to rehearse, reps learn the hard objections on live deals, where a miss costs the deal.

Aria vs a recorder

A plan of action,
not a scorecard.

Call recorders like Gong grade calls after they end, for managers reviewing reps. Aria helps the rep live, then turns their real calls into a plan they can act on.

With a recorder

Call scorecard

Discovery · 14 Oct

62

/ 100

Talk ratio

68%

Questions asked

9

Filler words

14

Manager comment

Improve discovery.

A grade after the call, built for the manager.

With Aria

Plan of action

Focus: ICP qualification

The budget owner came up late on three of your last five discovery calls. Ask it in the first ten minutes.

●

Role-play: budget pushback

AI buyer, about 12 min

Start

▶

Watch Aanya K. qualify a budget

From a won deal

Watch

On your next call, Aria will prompt: “Who owns this budget?”

A next step from the rep’s own calls, built for the rep.

What reps get

Coaching built from
the calls they actually ran.

Strengths, gaps and the moments worth reviewing, with exemplar snippets from your top reps and a drill for each gap.

Skill scores from real calls

MEDDICC, negotiation, stakeholder mapping and more, scored from what the rep actually said.

Compared with your best performers

Every skill sits next to your top reps, so the gap is concrete.

Exemplar snippets

The moments where a teammate handled it well, from your team’s winning calls.

Role-play with an AI buyer

Drills that push back like your real buyers, with feedback on what landed.

Frameworks for each role

AE, CS and BDR reps are scored on the skills that matter for their job.

Stakeholder mapping

39 calls · last 6 months

84

Good

Dec

Jan

Feb

Mar

Apr

May

Jun

A consistent strength. To go further, name the blocker out loud and confirm every decision-making role on the call.

Best to learn from

▶

Aanya K. · Multi-threading a pilot

Named the buyer, the blocker and the champion in one call, with a next step for each.

Recent calls

Pilot connect, 1 Jun

Second call, 19 May

How it works

Score. Plan.
Practice.

Skills are scored from what reps actually said, compared with your best performers, and turned into short drills built on your team’s winning calls.

1

Score

Skills are scored from what reps actually said on their calls.

✓

Scored on every call Aria joins

✓

Compared with your best performers

✓

Frameworks for AE, CS and BDR

2

Plan

The biggest gap becomes a short plan of action.

✓

Strengths and gaps in plain words

✓

Exemplar snippets from top reps

✓

Moments worth reviewing

3

Practice

Drills are built on your team’s winning calls.

✓

An AI buyer that pushes back

✓

Feedback on what landed

✓

Live help on the next real call

↻

Every new call updates the scores, so the plan keeps moving with the rep.

“

Platform gives call notes, coaching cues with a consolidated deal health view.

Platform gives call notes, coaching cues with a consolidated deal health view.

Platform gives call notes, coaching cues with a consolidated deal health view.

SG

Sanchit Gupta

AVP Sales, Squadstack

Book a demo

See how your reps
would be coached.

Bring one recorded call to a 30-minute demo and see the skill scores and the role-play drill Aria builds from it.

Proshort

Live demo with Aria

⏱

30 min

◉

Google Meet, link in the invite

✦

Aria joins, so you see the help live

🌐

Any timezone

See Aria on your own calls
30-minute demo. Your work email and a time that suits you.
Book a demo