Meet Aria: the AI solution engineer that answers buyers live
A 60-second film: a buyer asks a technical question, the rep stalls, and Aria puts a sourced answer on the rep's screen while the buyer is still talking.
Watch on YouTube →On an evaluation call the buyer asks where their call data lives and whether Proshort trains on it. The rep says "Let me get back to you", six words that stall deals. Then the questions keep coming: SSO with Okta, custom Salesforce fields, EU data.
Aria, Proshort's AI solution engineer, hears the question live and shows the rep a sourced answer in under a second. Only the rep sees it. The buyer sees a normal meeting.
What the video covers
Aria joins Zoom, Google Meet and Microsoft Teams calls, plus dialer calls such as Salesforce Dialer, Dialpad and RingCentral.
Answers come from your own battlecards, docs and won calls, with the source shown.
Aria never speaks on the call. The rep decides what to say.
After the call it drafts the summary, the follow-up email and the CRM update for the rep to approve.
Chapters
0:00 The technical question that stalls a sales call
0:13 Rapid-fire buyer questions: SSO, CRM fields, EU data
0:26 Meet Aria, the AI solution engineer for live calls
0:47 Results: answered on the call, decided sooner
Transcript
Buyer (VP Operations): Where does our call data live, and do you train on it?
Sales rep: Uh... great question. Let me get back to you.
Narrator: Let me get back to you. Six words that stall deals.
IT Director: Do you support SSO with Okta?
Head of RevOps: Can it write to our custom Salesforce fields?
Compliance Lead: How do you handle EU data?
Narrator: Technical questions come fast. Your SE can't be on every call.
Narrator: Now every rep has one. Meet Aria, your AI solution engineer.
Buyer (VP Operations): ...and do you train on it?
Narrator: Aria hears it live, and answers in under a second.
Sales rep: It stays in your tenant, and never trains shared models. Sending our security pack now.
Buyer (VP Operations): Perfect. Let's bring our security team in on Thursday.
Narrator: Seventy percent of buyer questions, answered on the call. Technical decisions, a week sooner.
Narrator: Proshort. The right answer, while the buyer is talking.
"70% of buyer questions answered on the call" and "technical decisions a week sooner" are Proshort estimates (open questions per call; 21 to 14 days to a technical decision). The film is dramatised: the voices and the buyers on screen are AI-generated.
