The main Chorus alternatives in 2027 are Gong, Avoma, Jiminny, Sybill, Fathom, Fireflies.ai and Proshort. If cost is the reason you are leaving, Fireflies.ai, Fathom, Avoma and Sybill publish per-seat prices on their own sites while Chorus and Gong do not, and Proshort is the one to look at if you want reps to get help during the call, not only a recording after it.
Disclosure: we build Proshort, whose assistant Aria joins Zoom, Google Meet and Microsoft Teams calls and privately helps the rep while the buyer is talking. Every claim about other vendors below comes from their own websites, checked in November 2026, with links so you can verify it. If you are also weighing Gong, read our Gong vs Chorus comparison and our list of Gong alternatives.
Key takeaways
Chorus is ZoomInfo’s conversation intelligence product. Its product page lists call, meeting and email capture, coaching, deal intelligence and CRM sync, and it publishes no prices.
Gong does not publish prices either. Its pricing page says licenses are priced per user plus a platform fee based on the number of users.
Fireflies.ai, Fathom, Avoma and Sybill publish per-seat prices. For a 20-rep team, their published plans range from about $4,560 to $21,600 a year before discounts.
Notetakers are the cheapest swap, but check whether coaching scorecards, deal views and CRM field updates sit in a higher tier or a paid add-on.
If the goal is changing what reps say on the call, not just reviewing it later, compare live-call tools such as Proshort separately from recorders.
What is Chorus, and why do teams look for alternatives?
Chorus is a conversation intelligence tool from ZoomInfo that records and transcribes customer calls, meetings and emails, surfaces coaching moments, and syncs contacts and activity to the CRM. Its product page also highlights win-loss analysis from customer conversations and a link to ZoomInfo contact and company data.
Teams that start looking for a Chorus alternative usually give one of four reasons:
Price and packaging. Chorus sits inside ZoomInfo’s sales offering and the product page shows no prices, so the cost only appears in a quote. Teams that want a line-item price per seat often move to tools that publish one.
They no longer use ZoomInfo data. Part of the Chorus pitch is pairing calls with ZoomInfo contact and company records. If you have moved to another data provider, that link matters less.
They want help during calls. Recording tools score the call afterward. Some teams now want reps to get answers, proof points and objection responses while the buyer is still speaking.
They need a lighter tool. A 10-rep startup may only need searchable notes, a summary and a CRM note, not a full revenue platform.
Knowing which of these applies to you narrows the list quickly, because the alternatives below are good at different things.
What are the top Chorus alternatives in 2027?
The table compares six alternatives with Proshort on what each does well and what it publishes about price. Prices were checked on each vendor’s site in November 2026 and are per seat per month on annual billing unless noted.
Tool | What it does well | Published pricing | Best fit |
|---|---|---|---|
Proshort | Aria gives reps private, sourced answers on Zoom, Meet and Teams calls in under a second, then drafts the recap, follow-up email and CRM updates | $75 per rep per month (Platform, billed yearly) plus $3 per call hour for Aria Live | Teams that want live help on calls plus post-call work in one tool |
Gong | Broad revenue platform for call recording, analysis and deal work | Not published; priced per user plus a platform fee | Large teams that want one vendor for many revenue workflows |
Avoma | Notes and scheduling at a low base price, with coaching scorecards and revenue intelligence as add-ons | From $19 (Startup); Conversation Intelligence and Revenue Intelligence add-ons $29 each | Mid-market teams that want to buy modules one at a time |
Jiminny | Recording, coaching and deal health with recording, insights and listener seat types | Not published; quote based, 12-month minimum, setup fee, no platform fee | Teams that want coaching seats priced apart from rep seats |
Sybill | Follow-up emails and CRM Autofill after calls | Free plan; Pro $30; Business $90 with CRM Autofill | Reps who mainly want admin work taken off their plate |
Fathom | Simple recording and summaries, with Deal View and CRM field sync on Business | Free plan; Team $15; Business $25 | Small teams replacing Chorus on a tight budget |
Fireflies.ai | Low-cost notetaker with conversation intelligence on its Business plan | Free plan; Pro $10; Business $19; Enterprise $39 | Teams that mostly need transcripts and search |
Sources: Proshort pricing, Gong pricing, Avoma pricing, Jiminny pricing, Sybill pricing, Fathom pricing, Fireflies.ai pricing and the Chorus product page.
Want to see what live help looks like on one of your own calls? We will run Aria on a sample call with your battlecards and show what the rep sees. Book a 30-minute Proshort demo.
Gong
Gong is the closest like-for-like replacement for Chorus if you want a full revenue platform and have the budget for it. Its pricing page does not list numbers; it says licenses are priced per user and a platform fee is based on the number of users supported, and that integrations are free. If Chorus felt expensive, expect a similar quote-driven process. Our Gong pricing guide covers how to budget for it.
Avoma
Avoma publishes every price. Base plans are $19, $29 and $39 per recorder seat per month billed annually, and its pricing page sells full Conversation Intelligence (coaching scorecards, AI coaching recommendations, auto scoring) and Revenue Intelligence as separate $29 add-ons. That makes it easy to start small, but price the add-ons you need before comparing it with Chorus.
Jiminny
Jiminny does not publish per-user prices. Its pricing page describes Capture, Scale and Grow plans, three seat types, a 12-month minimum, a one-time setup fee, no platform fee and a 14-day free trial without a credit card. It also lists native Salesforce and HubSpot integrations and AI CRM filling.
Sybill
Sybill focuses on the work after the call. Its pricing page lists a free plan, Pro at $30 and Business at $90 per user per month on annual billing, with AI follow-up emails on every plan and CRM Autofill on Business and Enterprise.
Fathom
Fathom is a low-cost replacement when the main job is recording and summaries. Its pricing page lists Team at $15 and Business at $25 per user per month billed annually, with a two-user minimum. Business adds Deal View, which shows every call on a deal in one place, and CRM field sync.
Fireflies.ai
Fireflies.ai has the lowest published paid tiers in this list. Its pricing page shows Pro at $10, Business at $19 and Enterprise at $39 per seat per month billed annually, with conversation intelligence on Business and above.
Which Chorus alternatives are affordable for a 20-rep team?
Because Chorus, Gong and Jiminny quote prices privately, the only fair cost comparison uses tools that publish theirs. Here is the list-price math for 20 reps on annual billing, before any discount you negotiate.
Tool and plan | Per seat per month | 20 reps per year | What the plan includes |
|---|---|---|---|
Fireflies.ai Business | $19 | $4,560 | Conversation intelligence |
Fathom Business | $25 | $6,000 | Deal View and CRM field sync |
Sybill Pro | $30 | $7,200 | Follow-up emails; CRM Autofill not listed |
Avoma Organization + Conversation Intelligence add-on | $58 | $13,920 | Coaching scorecards and auto scoring |
Proshort Platform | $75 | $18,000 | Notes, recaps, CRM updates, deal review, role-play; Aria Live billed at $3 per call hour on top |
Avoma Organization + both add-ons | $87 | $20,880 | Adds Revenue Intelligence |
Sybill Business | $90 | $21,600 | CRM Autofill up to 10 fields |
Two cautions. First, the cheapest rows replace the recording and note-taking part of Chorus, not every coaching or deal feature, so compare the plan column with what your managers use today. Second, usage-based pricing changes the math: on Proshort, a rep who spends 40 hours a month on live external calls with Aria on adds $120 that month, and you can turn Aria Live on per rep or per call.
How do you switch from Chorus without losing call history or CRM data?
Most of the risk in a switch is in the handover, not the new tool. A practical sequence:
Export what you need to keep. Agree which recordings, transcripts and scorecards must stay searchable, and for how long, before the Chorus contract ends.
Ask each vendor about migration. Proshort’s integrations page lists Chorus among the recording tools it migrates from. For other vendors, ask for the steps in writing.
Recreate recording consent rules. Set one-party and two-party consent by state and country, and make sure buyers are notified before the call. Proshort’s security page describes this setup.
Map CRM fields before go-live. List the objects and fields the old tool wrote to, and decide which ones the new tool may update and who approves the change.
Pilot with one team for two to four weeks. Compare call coverage, note quality and how many reps actually open the tool.
Retire Chorus only after the pilot passes. Keep read access until the new tool has a full quarter of history.
How to choose a Chorus alternative
Use this checklist in your vendor calls. Each item is something you can confirm in a demo or a trial.
Job to be done: recording and notes, manager coaching, deal and forecast review, or live help on calls. Pick one primary job.
Price you can see: a published per-seat price, or a quote that itemizes seats, platform fees, add-ons and setup fees.
What sits in which tier: coaching scorecards, deal views and CRM field updates are often add-ons or top-tier features.
Meeting platforms: confirm support for the tools your reps use, including Microsoft Teams if you are a Microsoft shop.
CRM write-back: which records and fields it updates, whether it appends or overwrites, and whether a rep approves updates first.
Security: SOC 2 Type II and ISO 27001 reports, data residency and consent controls.
Contract terms: minimum length, seat changes mid-term and data export when you leave.
Where Proshort fits (and where it does not)
Proshort fits teams that want to change what happens on the call itself. Aria joins Zoom, Google Meet and Microsoft Teams calls from the calendar and, per our live assistance page, shows the rep a sourced answer in under a second from your battlecards, docs, website and won calls, with nothing on the buyer’s screen. It shows objection responses with proof and suggests the next discovery question. After the call, the recap and follow-up email wait for the rep’s approval before anything goes out, and Proshort drafts the CRM notes and updates. It lists Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, Pipedrive and Freshsales among its CRMs, and holds SOC 2 Type II and ISO 27001 certifications.
It is not the right pick for every team. If you only need transcripts and summaries, Fireflies.ai or Fathom cost much less per seat. If your reps rely on ZoomInfo contact data inside call review, Chorus keeps that pairing. If you want one large vendor for forecasting and engagement as well as calls, Gong is built for that. And Proshort does not list a free plan; you pilot it with a small group of reps. For more on how live tools differ from recorders, see our comparison of real-time AI sales assistants.
Frequently asked questions
What are the main alternatives to Chorus?
The main Chorus alternatives in 2027 are Gong, Avoma, Jiminny, Sybill, Fathom, Fireflies.ai and Proshort. Gong is the closest full-platform replacement, Fathom and Fireflies.ai are the low-cost notetakers, Avoma and Sybill sit in between, and Proshort adds live help for reps during calls.
How much does Chorus cost?
ZoomInfo does not publish Chorus pricing on its product page, checked in November 2026, so you need a quote from ZoomInfo sales. Ask for seats, platform fees and any ZoomInfo bundle requirements to be listed separately.
What is the cheapest alternative to Gong and Chorus?
Among tools that publish prices, Fireflies.ai Business at $19 per seat per month and Fathom Business at $25 per user per month, both billed annually, are the lowest-cost paid plans with conversation intelligence or CRM sync. They replace recording and notes more than full coaching or deal workflows.
Can I move my Chorus recordings to another tool?
Proshort’s integrations page lists Chorus among the recording tools it migrates from. For any vendor, confirm in writing which recordings, transcripts and metadata move, and keep read access to Chorus until the new tool has a quarter of history.
Which Chorus alternative helps reps during live calls?
Proshort’s Aria joins Zoom, Google Meet and Microsoft Teams calls and privately shows the rep sourced answers, objection responses and the next discovery question while the buyer is talking. Aria Live costs $3 per call hour on top of the $75 per rep per month Platform plan.
Leaving Chorus this quarter? Bring one recorded call and your battlecards, and we will show you what Aria would have told your rep in the moment, plus the recap and CRM updates it drafts afterward. Book a Proshort demo.
